Frequently Asked Questions
What is Plasso?
Plasso makes accepting payments quick, secure and easy. Plasso uses the Stripe platform to handle all transactions. You can feel confident knowing the world’s best and most secure payment platform is handling your transactions. Don’t have a Stripe account? No problem. You’ll be able to set one up in 1-step during our sign up process.
No coding necessary. That’s right! Plasso makes setting up payment forms (called ‘Spaces’) super fast. You can then use these Spaces to accept payments from clients/customers, accept donations, charge customers on a recurring basis (subscriptions), sell pre-orders etc. Want to sell your products but don’t want to deal with PayPal or code your own payment form? Use Plasso!
Need somone to pay you quickly, but don’t want to bother with setting up an invoice? Plasso has you covered with your own ‘Pay Me’ page. After signing up for Plasso, simply direct them to firstname.lastname@example.org and they’ll be able to pay you any amount instantly. Best of all, Plasso charges no transaction fee for ‘Pay Me’ payments!
Does Plasso charge a fee per transaction?
Yes. The fee varies depending on which Plasso plan you are signed up on. Read more here.
How many payments can I process?
Unlimited. There is no limit to the number of payments you can accept and process through your Plasso account.
What is the difference between the Plasso payment plans?
Check out our article on that here.
Why is there an additional fee from Stripe?
Stripe is the payment platform used by Plasso. It handles all credit card processing and takes the place of a “credit card merchant.” All merchants charge a fee to process a credit card transaction, Stripe included. Stripe’s fees in the US are 2.9% + 30 cents per transaction. You can see their transaction fees for all other countries here.
What countries does Plasso support?
Anyone with a credit card from any country can make a purchase using Plasso.
Plasso currently uses the Stripe payment platform. Stripe only allows businesses from select countries to sell products and services. Stripe is very actively adding more countries as they expand. Plasso is currently limited to only supporting sellers from the countries that Stripe supports:
- United Kingdom
- United States
Stripe has ‘beta’ support for many counties. If you don’t see your country on the list above you can visit Stripe’s expansion page to see if you’re country is on the beta list. If it is you can apply to get early access, and then you’ll be able to start using Plasso.
Do I have to have a Stripe account?
In most cases, yes. Learn more here.