Help Center

Help Center

Search our help center for quick answers.

Storefront

30 articles
View the Get Started Guide
How do I add buttons for my customers to “Log In”, “Sign Up”, and manage “My Account”?
1 people found this article helpful

To create a “Log In” button for your users, link a button that you create to your Space URL + /login. The hyperlink should look like this: https://plasso.com/s/abc123/login You are also able to create buttons for ‘Sign Up’ and ‘My Account’: https://plasso.com/s/abc123/signup https://plasso.com/s/abc123/myaccount…

How many payments can I Process?
1 people found this article helpful

How many payments can I process? Unlimited. There is no limit to the number of payments you can accept and process through your Plasso account….

What is the Plasso Market?
0 people found this article helpful

The Plasso Market is a FREE service where anyone can browse through companies selling products and/or services through Plasso Storefront Spaces. Each Market place will contain information and links to your Storefront Spaces that you make available to be in the market. It’s a great way for you to share your products/services with other businesses. For instructions on how to make …

Removing Plasso’s Branding
0 people found this article helpful

Removing Plasso’s Branding Plasso branding being removed is only available for users on a Plasso Pro plan. Our Plasso Pro plans start at $29/month paid monthly with 0% transaction fees! You can see more details below: Once on a Plasso Pro plan, you can un-check the ‘Display Plasso Branding’ option to remove all Plasso logos and …

Disable Email Sending
0 people found this article helpful

You are able to manage the email notifications that your users receive from the “Emails” on your dashboard. You can toggle individual emails on/off under the “Templates” tab.  Click the email you wish to enable/disable and then toggle the switch under the “Disable Email Sending” option on/off. Last, make sure to click “Save“! When the …

How do I issue a refund?
0 people found this article helpful

Issuing a refund is simple in Plasso. Under your Plasso Dashboard, go to the Payments tab at the top. There, you will see a list of all transactions from every Space under that account. You are able to search for a specific  transaction by date or use the search bar at the top of the page. …

How do I setup the Plasso WordPress Product Theme?
1 people found this article helpful

First, you’ll want to create a Plasso account to tie together our WordPress Product Theme to your Plasso space. In Plasso, create a Storefront space. Once you’ve added a name and completed setting up the space, you’ll want to add a product(s) to your space. After you have your space created and your product(s) added to the …

What is an accent color?
0 people found this article helpful

An “Accent Color” is a color that you choose to highlight area’s of your payment spaces including the Storefront Cart and embedded modal. This is a great way for you to maintain brand identity through the checkout process. Elements that are highlighted and given an accent color: Storefront Cart Icon Current section link on hosted pages Storefront Cart Navigation Header …

What is Tax Type?
0 people found this article helpful

The field “Tax Type” lets you chose the method in which the tax is calculated for that Space. There are two options for this setting: Fixed or Variable Fixed Tax Type A “Fixed” tax type will allow you to charge the same percentage of tax on every transaction (i.e. 7.99% on every transaction). This amount is set by …

What is Checkout Message?
0 people found this article helpful

Checkout Message is information that is displayed above the “purchase now” button before your customers complete the transaction. This area is not required but can be used for things like: “No Refunds” notice Legal disclaimer Custom requests regarding payment Information on when your product/service will be delivered (i.e. 48 hours after purchase)…

How do I test transactions in Plasso?
0 people found this article helpful

Testing transactions is essential to recreate your customers checkout experience. In Plasso, there are a few ways to test your Storefront space before you start accepting payments. When using our prebuilt UI for Storefront After you have created at least 1 product or plan, you must first activate your space by toggling the switch labeled …

Making a Space available in the Market
0 people found this article helpful

The Plasso Market is a marketplace where users can promote their products or services on our website. It is FREE to list your business with any Plasso plan and it’s a great way for potential customers to find you. Getting Your Business Into the Market After you have created a Storefront Space and added your products/plans, toggle the “Available in …

Enable/Disable a Product
0 people found this article helpful

Enabling a Product will make it appear on your Space so your customers can see it and purchase it. If you turn off this option the product will be ‘disabled’ and will not be visible to customers and not be available for purchase. Disabling a product does NOT delete the product. So you’ll be able to …

Product Stock
0 people found this article helpful

You can limit the number of times a product can be purchased by adding an ‘Stock’ quantity. Set the quantity to ‘0’ and it will be ‘sold out’ and no longer available for customers to see or purchase. Set the quantity to nothing (blank) and the product will be able to be purchased an unlimited number …

Sending Invoice Emails
0 people found this article helpful

By turning on the ‘Send Invoice Email’ in the setup form, you can add your (company) name and address to all receipt emails sent to your customers. Your address (personal or company) and the customer’s address must appear on the receipt that is emailed to your customers in order to make it a valid invoice …

Using Custom Analytics
0 people found this article helpful

Plasso gives you the ability to use 3rd party analytics services for your Spaces. Currently Google Analytics, Segment and GoSquared are supported. Simply add your analytics account/tracking ID into the ‘Analytics Account ID’ field in the Space setup form. Data will be mapped over to display Referral Sources, Page Activity, Page Titles, the number of Active Users, and more. If …

Custom Terms of Service
0 people found this article helpful

Plasso requires all customers who sign up to any of your Spaces to agree to a Terms of Service Agreement. A general Terms of Service Agreement is automatically placed on all Spaces you create. You have the option to add any custom Terms to this general Terms of Service Agreement by adding them into the ‘Terms of …

What is Forward URL?
0 people found this article helpful

After a customer makes a new purchase or signs up/signs in to your subscription service, you can send them to the web page of your choice by entering in the URL for that website into the field labeled “Forward URL” on the Setup page for each space….

What is Logout URL?
0 people found this article helpful

After a customer logs out of your Space, you can send them to a URL (website) of your choice by entering in the URL for that website into the field labeled ‘Logout URL’….

How do I create Coupons?
1 people found this article helpful

Creating a Coupon Creating coupons is a great way to attract new and existing customers! You can easily create and deploy an unlimited amount of coupons in your account dashboard. Begin by clicking on Coupons in your general dashboard: Next, click on the blue “+” to create a new coupon. From there, begin filling in …

Can't find your answer?

We want to answer all of your questions. Get in touch and we’ll get back to you as soon as we can. Email us.

Policy questions?

Take a look at our Terms of Service and review our Privacy Policy.